Shipping and Returns

Shipping and returns

WHAT ARE YOUR SHIPPING OPTIONS?

Jack Link’s offers the following shipping methods:
● Economy (5-7† business days)
● Standard Ground (3-5† business days)
● 2nd Day (2† business days)
● Next Day (1† business day)

†Orders placed after 10a.m. CT will begin processing next business day. Processing day is not included in transit time.

Business days do not include weekends and holidays and there is no weekend delivery for any shipping method. All “delivery by” dates are estimates and are not guaranteed.

Standard shipments to Alaska and Hawaii will take an additional 2–5 business days. 2nd Day and Next Day shipping options are not available for shipments to Alaska and Hawaii. Alaska and Hawaii are excluded from all free shipping promotions.

Currently, we do not ship to P.O. boxes, U.S. Territories, APO/FPO, Canada or other international addresses.

Please note that orders could arrive in multiple packages.

Economy:
Orders shipped within the 48 contiguous states should arrive in 5-7 business days, depending on delivery location. All orders must have a valid street address (no P.O. boxes). Orders shipped to Alaska and Hawaii will take an additional 2–5 business days. Alaska and Hawaii do not qualify for free shipping and are excluded from free shipping promotions.

Standard Ground:
Orders shipped within the 48 contiguous states should arrive in 3-5 business days, depending on delivery location. All orders must have a valid street address (no P.O. boxes). Orders shipped to Alaska and Hawaii will take an additional 2–5 business days. Alaska and Hawaii do not qualify for free shipping and are excluded from free shipping promotions.

2nd Day Shipping:
2nd Day shipping is only available on orders shipped within the 48 contiguous United States. 2nd Day delivery orders will be processed on the same day if they are placed by 10 a.m. CT on a business day and should arrive in 2 business days. Orders placed after 10 a.m. CT will be processed on the following business day and should arrive in 3 business days. All orders must have a valid street address (no P.O. boxes). This method is not available for Alaska and Hawaii.

Next Day Shipping:
Next Day delivery is only available for orders shipped within the 48 contiguous United States. Next Day delivery orders will be processed the same day if they are placed by 10 a.m. CT on a business day and should arrive in 1 business day. Orders placed after 10 a.m. CT on a business day or on a non-business day will be processed on the next business day and should arrive in 2 business days. All orders must have a valid street address (no P.O. boxes). This method is not available for Alaska and Hawaii.

WHAT ARE YOUR SHIPPING RATES?

Shipping rates vary, depending on the shipping method selected. See the chart below for details.

	Contiguous U.S.	Alaska & Hawaii
Economy
One-Time Orders $0–$49.99	$6.99	N/A
One-Time Orders $50+	Free	N/A
Standard Ground Shipping
One-Time Orders $0–$49.99	$9.99	$19.99
One-Time Orders $50+	$9.99	$19.99
Subscriptions	$9.99	$19.99
2nd Day	$19.99	N/A
Next Day	$29.99	N/A

Free Shipping on Monthly Subscriptions & One-Time Orders Over $50
Jack Link’s monthly subscription orders ship for no shipping fee within the contiguous U.S. A minimum $10 order on subscriptions applies. One-time orders of $50 or more receive free shipping to delivery locations within the contiguous U.S. See information on standard shipping above. All orders must have a valid street address (no P.O. boxes). Free shipping on monthly subscriptions and one-time orders over $50 do not apply to Alaska and Hawaii.

DO YOU SHIP INTERNATIONALLY?

No. Unfortunately, we only ship to the contiguous U.S., Alaska and Hawaii. Currently we do not ship to P.O. boxes, U.S. Territories, APO/FPO, Canada or other international addresses.

CAN I SHIP TO TWO LOCATIONS IN ONE ORDER?

No. Each order = one location.

WHAT’S YOUR RETURN POLICY?

Meat Snacks
If you are not satisfied with your purchase, please contact us within 14 days of your purchase. We’ll be happy to replace an item for the same item you ordered or provide a full refund.

If approved, your refund will be processed. A credit will automatically be applied to the credit card originally used to purchase the product.

If you haven’t received a refund yet, check your bank account first. Then, contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There’s often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us.

Merchandise and Wearables

Merchandise and wearables may be returned within 14 days of your purchase. All items must be returned in new, unworn and unused condition with original packaging and tags attached. You will be responsible for the cost of return shipping, except in the case of damage or if you received an incorrect item. We are not able to exchange for similar items at this time.

Your must include a printed copy of your order form or packing slip in the return shipment for processing of any refund.

WHAT’S YOUR REFUND POLICY?

If you are not satisfied with your purchase, please contact us within 14 days of your purchase. We’ll be happy to replace an item for the same item you ordered or provide a full refund. Merchandise and Wearables are return only, no exchanges are offered at this time.

If approved, your refund will be processed. A credit will automatically be applied to the credit card originally used to purchase the product.

If you’ve done all of this and you still have not received your refund, please contact us.

WHAT’S YOUR FREE SHIPPING POLICY?

Jack Link’s monthly subscription orders ship for no shipping fee within the contiguous U.S. One-time orders of $50 or more receive free shipping to delivery locations within the contiguous U.S. All orders must have a valid street address (no P.O. boxes). Free shipping on monthly subscriptions and one-time orders over $50 do not apply to Alaska or Hawaii.